Shipping Policy

At ZDFWM, we strive to provide a seamless shopping experience with reliable shipping services. This policy outlines key details about how we handle orders and deliveries.

Shipping Methods & Carriers

We partner with trusted shipping carriers to deliver your orders safely. Shipping options may vary depending on your location and the products purchased.

Shipping Destinations

We currently ship to United States addresses. For international shipping inquiries, please contact us at assistance@zdfwm.com.

Order Processing

Orders are typically processed within 1-3 business days (excluding weekends and holidays).

Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Costs

Shipping fees are calculated at checkout based on your location and order size.

Free shipping promotions (if applicable) will be clearly stated on our website.

Address Accuracy & Changes

Customers are responsible for providing correct shipping details.

If you need to update your address after placing an order, contact us immediately. Changes may not be possible once the order is processed.

Customs & Import Fees (International)

For international shipments, customers may be subject to customs duties, taxes, or fees imposed by their country. These charges are the customer’s responsibility and are not included in the order total.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery with order details and photos (if applicable).

We will assist in filing a claim with the shipping carrier or arranging a replacement/refund where possible.

Contact Us

For any shipping-related questions, reach out to our customer service team:
Email: assistance@zdfwm.com
Phone: +1 (603) 909-8173